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  2. Hotel - Wikipedia

    en.wikipedia.org/wiki/Hotel

    Most hotel establishments consist of a general manager who serves as the head executive (often referred to as the "hotel manager"), department heads who oversee various departments within a hotel, middle managers, administrative staff, and line-level supervisors. The organizational chart and volume of job positions and hierarchy varies by hotel ...

  3. Hospitality industry - Wikipedia

    en.wikipedia.org/wiki/Hospitality_industry

    The hotel industry in Vietnam is an important economic sector, contributing significantly to the country's GDP. [ 15 ] [ 16 ] [ 17 ] According to statistics from the Vietnam National Administration of Tourism , in 2022, Vietnam had a total of 32,313 accommodation establishments [ 18 ] [ 19 ] with 611,352 rooms, including 1,576 hotels with three ...

  4. American Hotel and Lodging Association - Wikipedia

    en.wikipedia.org/wiki/American_Hotel_and_Lodging...

    The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers.

  5. Hotel rating - Wikipedia

    en.wikipedia.org/wiki/Hotel_rating

    The HOTREC (Hotels, Restaurants & Cafés in Europe) is an umbrella organization for 39 associations from 24 European countries. At a conference in Bergen in 2004, the partners drafted a hotel classification system in order to harmonize their national standards.

  6. Hospitality - Wikipedia

    en.wikipedia.org/wiki/Hospitality

    Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization. Hospitality ethics is a discipline that studies this usage of hospitality.

  7. Referral chain - Wikipedia

    en.wikipedia.org/wiki/Referral_chain

    Independent hotels traditionally accounted for well over half of the hotels in Europe, unlike North America where chains have long dominated the market. While the proportion of chain hotels in Europe is constantly on the rise, the survival and indeed fight-back of the independent hotels sector is dependent on the use and development of referral ...

  8. Hotel manager - Wikipedia

    en.wikipedia.org/wiki/Hotel_manager

    A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...

  9. International Hotel & Restaurant Association - Wikipedia

    en.wikipedia.org/wiki/International_Hotel...

    January 1869: Forty-five Hotelmen met at Hotel Trier, in Koblenz, Germany and created an Alliance under the name of All Hotelmen Alliance (AHA) with the aim of facilitating growth and organization in the industry. In that era, hotels were of a different standard, and needed a strong voice to communicate their needs and sustain their businesses.