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Blackbaud CRM is a web-based platform that is the company's lead offering for larger organizations that need to handle complex tasks. [ 48 ] [ 49 ] Luminate is Blackbaud's offering for mid-tier organizations and is fully integrated with Salesforce.com .
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9 ]
QuickBooks is an accounting software package developed and marketed by Intuit.First introduced in 1992, QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions that accept business payments, manage and pay bills, and payroll functions.
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NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software.
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Reckon Limited was founded by Greg Wilkinson in 1987, who was its chief executive officer until 2006. [5] Funded initially with the $2,000 dollar credit limit on a friend's credit card, Greg Wilkinson started republishing and distributing Quicken & QuickBooks software products in Australia under a licensing agreement with Intuit. [6]