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An open-ended question is a question that cannot be answered with a "yes" or "no" response, or with a static response. Open-ended questions are phrased as a statement which requires a longer answer. They can be compared to closed questions which demand a “yes”/“no” or short answer. [1]
A pharmacist can use both open-ended questions (that start with the word who, what, how, why or where) as well as close-ended questions (that start with the word will, can, do or did) which are to be used only if the former do not get the appropriate response in order to obtain relevant information about a patient's potential needs for treatment or potential drug-therapy problems.
Motivational interviewing (MI) is a counseling approach developed in part by clinical psychologists William R. Miller and Stephen Rollnick.It is a directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivalence.
Open-ended questions have no prepared response choices which enables and empower the interviewee to shift the direction of the interview and to bring in unanticipated information. Whereas closed-ended questions require only that the interviewer read the question and marks the appropriate answer, open-ended questions "can require the interview ...
When preparing for the semi-structured interview, the interviewers need to consider the characteristics of their questions. They should use open-ended questions but dichotomous questions which only lead to two opposite answers, and they should avoid asking multiple questions, leading questions or why questions.
The choice of answers to the questions is often fixed (close-ended) in advance, though open-ended questions can also be included within a structured interview. A structured interview also standardises the order in which questions are asked of survey respondents, so the questions are always answered within the same context.
Reflective listening arose from Carl Rogers's school of client-centered therapy in counseling theory. [ 1 ] It is a practice of expressing genuine understanding in response to a speaker as opposed to word-for-word regurgitation. [ 1 ]
Questionnaires and interviews can use open or closed questions or both. Closed questions are questions that provide a limited choice (for example, a participant's age or their favorite type of football team), especially if the answer must be taken from a predetermined list. Such questions provide quantitative data, which is easy to analyze ...
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