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  2. Technology policy - Wikipedia

    en.wikipedia.org/wiki/Technology_policy

    Technology management at a policy or organisational level, viewed through the lens of complexity, involves the management of an inherently complex system.Systems that are "complex" have distinct properties that arise from these relationships, such as nonlinearity, emergence, spontaneous order, adaptation, and feedback loops, among others.

  3. Acceptable use policy - Wikipedia

    en.wikipedia.org/wiki/Acceptable_use_policy

    An acceptable use policy (AUP) (also acceptable usage policy or fair use policy (FUP)) is a set of rules applied by the owner, creator, possessor or administrator of a computer network, website, or service that restricts the ways in which the network, website or system may be used and sets guidelines as to how it should be used.

  4. Information technology controls - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    Problem management policies and procedures - controls designed to identify and address the root cause of incidents. Technical support policies and procedures - policies to help users perform more efficiently and report problems. Hardware/software configuration, installation, testing, management standards, policies, and procedures.

  5. Policy - Wikipedia

    en.wikipedia.org/wiki/Policy

    A purpose statement, outlining why the organization is issuing the policy, and what its desired effect or outcome of the policy should be. An applicability and scope statement, describing who the policy affects and which actions are impacted by the policy. The applicability and scope may expressly exclude certain people, organizations, or ...

  6. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    Importance of office management is that it helps in planning the change and introducing it at the right time and in the right manner. Due to change in technology methods, work procedures etc. have to be changed for efficiency and economy. People resist change due to lack of understanding the reasons for change and lack of training in new methods.

  7. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    A policy is a deliberate system of principles to guide decisions and achieve rational outcomes. A policy is a statement of intent, and is implemented as a procedure or protocol. Policies are generally adopted by a governance body within an organization. Policies can assist in both subjective and objective decision making.

  8. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements.

  9. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    They are sometimes called "safe work methods statements" (SWMS, pronounced as 'swims'). Their development is usually preceded by various methods of analyzing tasks or jobs to be performed in a workplace, including an approach called job safety analysis, in which hazards are identified and their control methods described. Procedures must be ...

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