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The service is available 24 hours a day, every day of the year and is intended for 'urgent but not life-threatening' health issues [10] and complements the long-established 999 emergency telephone number for more serious matters, although 111 operators in England are able to dispatch ambulances when appropriate using the NHS Pathways triage system.
Staff handling the calls will be able to organise face-to-face community support for patients or guide them to other services.
The United Kingdom has a similar service run by NHS mental health trusts, Crisis Resolution and Home Treatment Team (CRHTT). A 24-hour service that provides same day initial psychiatric assessment and short-term treatment in the community for people who might otherwise need admission to an acute psychiatric unit. [3]
This is a free, confidential crisis hotline that is available to everyone 24 hours a day, seven days a week. If you are in another country, you can go to www.befrienders.org to find a helpline ...
NHS Direct Wales is a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number (999 or 112) does not seem to be appropriate but there is some degree of urgency; it also functions as a confidential advice service for some medical matters which a patient might be reluctant to discuss with ...
The college said many of these under-18s have suffered worsening mental health while on NHS waiting lists for treatment. There were 32,521 referrals to CAMHS crisis teams in 2022/23, up from ...
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