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Unsolicited Bulk Email (Spam) AOL protects its users by strictly limiting who can bulk send email to its users. Info about AOL's spam policy, including the ability to report abuse and resources for email senders who are being blocked by AOL, can be found by going to the Postmaster info page .
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Mark spam email as junk or spam. Most email providers have a feature that allows you to flag spam emails and move them to a separate folder. This can help you filter out spam emails from your ...
1. From your AOL Mail inbox, click on the newsletter or promo email. 2. Click the Spam icon. 3. If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click Report as spam the message will be marked as spam and moved into the spam folder. If you don't get a pop up to unsubscribe, don ...
While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.
Select the email. Click Spam.; If you're given the option, click Unsubscribe and you will no longer receive messages from the mailing list. If you click the "Mark as Spam" icon, the message will be marked as spam and moved into the spam folder.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Recognize a spam alert When AOL detects a possible spam sender, you'll receive a notification to help you quickly report the message as a spam. You may also choose to unsubscribe from the sender's mailing list.