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On April 28, 2021, the Better Business Bureau issued an alert posted for the company, citing a pattern of consumer complaints that the company was unresponsive to their request for assistance regarding cellular service and billing and advising consumers to file complaints with the Federal Trade Commission Bureau of Consumer Protection. [14]
Subscriber counts are sourced from each companies quarterly reports. Subscriber counts include what each companies quarterly report states, whether it be just postpaid and prepaid (as in the case of Boost Mobile and UScellular) or a combination of postpaid, prepaid and fixed-wireless access as in the case of AT&T, T-Mobile and Verizon).
Telephone slamming is an illegal telecommunications practice, in which a subscriber's telephone service is changed without their consent. Slamming became a more visible issue after the deregulation of the telecommunications industry in the mid-1980s, especially after several price wars between the major telecommunications companies.
Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
The FBI, AT&T and Verizon — the two telecommunications companies the hacking campaign appears to have affected most severely — have for months alerted some victims whose phone calls were ...
Robert Amsterdam, a U.S.-based lawyer for Congo, said the French and Belgian complaints were the first criminal complaints by the Congolese state against a major tech company, describing them as a ...
In February 2023, Boost Mobile's parent company Dish Network suffered a major ransomware attack which resulted in internal outages, loss of service and data theft at its subsidiary companies. [26] Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments.
Cricket Wireless LLC is an American prepaid wireless service provider, wholly-owned by AT&T.It provides wireless services to thirteen million subscribers in the United States as of 2022. [3]