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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    With empirical evidence to support his theory, Coombs [3] provided a summary of crisis response strategy guidelines for crisis managers, given here in Table 1. SCCT provides crisis managers with an evidence-based guide to assessing and responding to crises, allowing them to make informed, strategic, and beneficial decisions.

  3. The Nature and Origins of Mass Opinion - Wikipedia

    en.wikipedia.org/wiki/The_Nature_and_Origins_of...

    Response axiom: People average the considerations made available to them when responding to a survey. Zaller sums these four axioms up in his "Receive-Accept-Sample" (RAS) model. To form an "opinion statement", people receive information on an issue, decide to accept it or not, and to sample considerations they could retrieve at the moment.

  4. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    The response shall include action in the following areas: crisis prevention, crisis assessment, crisis handling, and crisis termination. The aim of crisis management is to be well prepared for crisis, ensure a rapid and adequate response to the crisis, maintaining clear lines of reporting and communication in the event of crisis and agreeing ...

  5. These crisis teams help schools respond after a tragedy

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  6. Lexington launches team to respond to crisis mental health ...

    www.aol.com/lexington-launches-team-respond...

    Lexington will soon have a social worker respond with police to crisis mental health 911 calls. Thanks to a $850,000 state grant awarded in January , Lexington community-based crisis response team ...

  7. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    The studies of Sir Francis Galton are said to have laid the foundation for the critical incident technique, but it is the work of Colonel John C. Flanagan, that resulted in the present form of CIT. [1] Flanagan defined the critical incident technique as:

  8. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    The article "Crisis response and crisis timing strategies, two sides of the same coin" by Claeys and Cauberghe discusses crisis management strategies and the importance of timing in responding to crises. [23] Crisis response and crisis timing strategies are two sides of the same coin and should be considered together when developing crisis ...

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