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Temu currently serves customers in 10 markets, namely the US, Canada, Australia, New Zealand, the UK, France, Germany, Italy, Spain and the Netherlands. ... Temu offers a customer-friendly returns ...
Customers have voiced a spectrum of concerns, from damaged and missing items to unresponsive customer service. Some even allege that Temu sellers may be hawking counterfeit products, such as ...
The Temu platform first went live in the United States in September 2022, and ran ads during the February 2023 Super Bowl. [19] In March 2023, Temu launched in Australia and New Zealand. [1] In the following month, Temu launched in France, Germany, Italy, the Netherlands, Spain, and the UK. [3] Temu eventually expanded into the Latin American ...
Temu operates as an online store, carrying cut-price merchandise from self-employed sellers. More than 100,000 of them are based in China , according to Marketplace Pulse, a research firm.
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The Better Business Bureau, however, gives Temu just a "C Plus" rating due to more than 900 complaints in just a year about late deliveries, damaged items and other issues.