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2. National Telecommuting Institute - Wikipedia

   en.wikipedia.org/wiki/National_Telecommuting...

   Now, the greatest opportunity to employ individuals with disabilities in at home positions exists within the fields of Customer Service, Sales, and Technology Services; such as Tier I and Tier II support. Over 90% of NTI's work-at-home placements were within call centers and help desks.

3. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...

4. Recruitment - Wikipedia

   en.wikipedia.org/wiki/Recruitment

   An example of a three-tier recruitment model: Tier 1 - Contact/help desk - This tier acts as the first point of contact where recruitment requests are being raised. If the requests are simple to fulfil or are queries in nature, resolution may take place at this tier. Tier 2 - Administration - This tier manages mainly the administration processes

5. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

6. AOL Mail

   mail.aol.com/?rp=webmail-std/en-us/basic

   You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.

7. Data center management - Wikipedia

   en.wikipedia.org/wiki/Data_center_management

   A library help desk. Technical support (often shortened to tech support) refers to services. Within a corporation, these are also known as help desks [38] often arrange their technical support structure as a three-tier (plus two) system: [39] Tier 1: Basic help desk – initial point of contact, including software opening a trouble ticket.