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Requests for payments using gift cards and prepaid debit cards are often associated with scams. Schwab will cover losses in any of your Schwab accounts due to unauthorized activity. Learn more > Want to learn more? Explore other security topics and measures. Additional steps you can take.
Contact the fraud department of your creditors, such as credit card issuers, phone companies, banks, and lenders to dispute unauthorized charges. Report the crime to your local police.
If you suspect fraud or identity theft, the faster you act the better. Here is what you need to do, right now. Call 800-724-7526. If you are abroad, call 1-8000-724-7526 then when prompted 800-724-7526. Equifax—Call 800-525-6285, visit www.equifax.com, or write P.O. Box 740250 Atlanta, GA 30374.
24x7/365 monitoring: Our cybersecurity and fraud teams monitor all user activity on our systems and your information. Security controls: Schwab applies layered and risk-based security controls before granting access to an account.
Nothing is more important to Charles Schwab than the trust our clients have in us—not only to manage their money and financial information safely, but also to protect their futures. From banking to social media accounts, more and more of our information is online and at risk.
Help protect yourself against fraud and deceptive practices targeting your money and property.
Reach out to Charles Schwab customer service by phone, chat, or visit your local branch. Choose your preferred method. Looking for specialized support? 800-435-4000. Use TTY services for the hearing impaired. 800-345-2550. Notify Schwab of the death of a client. Please contact Rocket Mortgage at 877-535-4023 for any questions or servicing.
If your firm becomes the victim of a phishing scheme or any fraud scheme where you believe your clients' non-public information has been compromised, Schwab would like to work with you to ensure that your clients' data and assets are protected.
Pop-ups are a tactic used in technology scams in which victims are contacted by what appears to be a technology support team to fix a fabricated issue or virus on their computer.
Guard your firm against phishing scams with 10 practices that every employee should know. The threat of phishing scams has risen dramatically as more advisors work remotely and on multiple devices. Scammers can use email, text, and social media messages to compromise your network and steal sensitive personal and financial information.