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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  3. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  4. Retail format - Wikipedia

    en.wikipedia.org/wiki/Retail_format

    Retail format. The retail format (also known as the retail formula) influences the consumer's store choice and addresses the consumer's expectations. At its most basic level, a retail format is a simple marketplace, that is; a location where goods and services are exchanged. In some parts of the world, the retail sector is still dominated by ...

  5. Google Docs - Wikipedia

    en.wikipedia.org/wiki/Google_Docs

    Google Docs is an online word processor and part of the free, web-based Google Docs Editors suite offered by Google, which also includes Google Sheets, Google Slides, Google Drawings, Google Forms, Google Sites and Google Keep. Google Docs is accessible via an internet browser as a web-based application and is also available as a mobile app on ...

  6. Google Docs Editors - Wikipedia

    en.wikipedia.org/wiki/Google_Docs_Editors

    Google Docs Editors is a web-based productivity office suite offered by Google within its Google Drive service. The suite includes Google Docs (word processor), Google Sheets (spreadsheet), Google Slides (presentation software), Google Drawings (vector drawing program), Google Forms (online forms, quizzes and surveys), Google Sites (graphical website editor), Google Keep (note-taking ...

  7. List of mergers and acquisitions by Alphabet - Wikipedia

    en.wikipedia.org/wiki/List_of_mergers_and...

    Google's logo. Google is a computer software and a web search engine company that acquired, on average, more than one company per week in 2010 and 2011. [1] The table below is an incomplete list of acquisitions, with each acquisition listed being for the respective company in its entirety, unless otherwise specified.

  8. List of Google products - Wikipedia

    en.wikipedia.org/wiki/List_of_Google_products

    Google Public Alerts – an online notification service that sent safety alerts to various countries. Shut down on March 31 and functions moved to Google Search and Google Maps. [64] Google Crisis Map – a service that visualized crisis and weather-related data. Shut down March 30. Improvements to Google Search and Maps rendered this service ...

  9. Product requirements document - Wikipedia

    en.wikipedia.org/wiki/Product_requirements_document

    Marketing. A product requirements document ( PRD) is a document containing all the requirements for a certain product. It is written to allow people to understand what a product should do. A PRD should, however, generally avoid anticipating or defining how the product will do it in order to later allow interface designers and engineers to use ...