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  2. Kamus Besar Bahasa Indonesia - Wikipedia

    en.wikipedia.org/wiki/Kamus_Besar_Bahasa_Indonesia

    The Kamus Besar Bahasa Indonesia ( KBBI ; lit. 'Great Dictionary of the Indonesian Language') is the official dictionary of the Indonesian language compiled by Language Development and Fostering Agency and published by Balai Pustaka. This dictionary is the primary reference for the standard Indonesian language because it is the most complete ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  5. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 8] It is a standardized variety of Malay, [ 9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  7. E-commerce - Wikipedia

    en.wikipedia.org/wiki/E-commerce

    E-commerce (electronic commerce) is the activity of electronically buying or selling products on online services or over the Internet.E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

  8. User interface - Wikipedia

    en.wikipedia.org/wiki/User_interface

    User interfaces are composed of one or more layers, including a human-machine interface ( HMI) that typically interfaces machines with physical input hardware (such as keyboards, mice, or game pads) and output hardware (such as computer monitors, speakers, and printers ). A device that implements an HMI is called a human interface device (HID).

  9. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    Customer. In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea, obtained from a seller, vendor, or supplier via a financial transaction or an exchange for money or some other valuable consideration. [1] [2]