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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
MasterCard SecureCode uses OTAC to confirm a user's identity One time authorization code as used in Yammer's desktop client. A one-time password (OTP), also known as a one-time PIN, one-time passcode, one-time authorization code (OTAC) or dynamic password, is a password that is valid for only one login session or transaction, on a computer system or other digital device.
When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode.If this isn’t successful, use webmail or the official AOL App to access your email.
If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app:
If removing and re-adding your account does not work, generate a third-party app password to access your account. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
If these steps don't work in your app, change your password using your mobile browser. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5.