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Rational Synergy is a software tool that provides software configuration management (SCM) capabilities for all artifacts related to software development including source code, documents and images as well as the final built software executable and libraries.
Historically, two different, but similar, systems were called RETAIN. The first, dating to the mid-1960s was a system that provided technical information to people in the IBM Field Engineering Division in the form of short bulletins or tips, organized according to machine type number or, for software, according to software component ID number.
VSE n (Virtual Storage Extended) is an operating system for IBM mainframe computers, the latest one in the DOS/360 lineage, which originated in 1965.It is less common than z/OS and is mostly used on smaller machines.
Starting with System z9 running z/OS 1.7, IBM offered the multiple-subchannel set facility, which allowed up to four independent sets of 64 Ki subchannels. [ 3 ] The installation was responsible for defining the Input/Output Configuration Data Set s ( IOCDS' s), and the operator could select a specific IOCDS as part of a power on reset (POR).
IBM SkillsBuild is a free education program focused on underrepresented communities in tech, that helps adult learners, and high school and university students and faculty, develop valuable new skills and access career opportunities. The program includes an online platform that is complemented by customized practical learning experiences ...
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.
Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...