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  2. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  4. Timeout Detection and Recovery - Wikipedia

    en.wikipedia.org/wiki/Timeout_Detection_and_Recovery

    Timeout Detection and Recovery or TDR is a feature of the Windows operating system (OS) introduced in Windows Vista. It detects response problems from a graphics card (GPU), and if a timeout occurs, the OS will attempt a card reset to recover a functional and responsive desktop environment .

  5. User error - Wikipedia

    en.wikipedia.org/wiki/User_error

    Phrases used by the tech savvy to mean that a problem is caused entirely by the fault of the user include PEBKAC [8] (an acronym for "problem exists between keyboard and chair"), PEBCAK [9] (an alternative, but similar, acronym for "problem exists between chair and keyboard"), POBCAK (a US government/military acronym for "problem occurs between ...

  6. Troubleshooting McAfee - AOL Help

    help.aol.com/articles/troubleshooting-mcafee

    If you're unable to launch McAfee, try rebooting your computer. This should refresh your system cache and clear out any errors that might've caused this behavior from the software. Once your computer has restarted, try again to launch McAfee.If the problem persists, uninstall McAfee and reinstall the software.

  7. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    This is usually due to problems on the mail server, heavy internet traffic, or routing problems. Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder

  8. Beta - Projects Desktop Windows - AOL

    beta.aol.com/projects/desktop/windows

    HOT Fixed! - images not showing in read mail; HOT Updated! - hide people I know setting if not already turned on; HOT Fixed! - in some cases crash attempting forward or reply; Fixed! - show/hide favs button be tabbed browser not using theme text color; Fixed! - in some cases missing icon for item in carousel; Fixed! - in some cases crash ...

  9. Get Support-AOL Help

    help.aol.com/contact

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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