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A woman is holding her phone, getting ready to reach out to someone she hasn't spoken to in a while. When your phone charger becomes unplugged, reconnecting it is easy.
Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call.This can include telephone calls made from pay phones, calls placed station-to-station, person-to-person, or collect, third-number calls, calls billed to credit cards, and certain international calls which cannot be dialed directly.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
The portal has become an increasingly popular tool since it was launched in 2012, with the number of complaints submitted through it rising from a few hundred thousand each year to 2.7 million in ...