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2. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...

3. Customer intelligence - Wikipedia

   en.wikipedia.org/wiki/Customer_intelligence

   Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.

4. List of PDF software - Wikipedia

   en.wikipedia.org/wiki/List_of_PDF_software

   PDF Tools allows creation of PDFs from many types of source input (images, scans, etc.). The PDF-XChange print driver allows printing directly to a PDF. A "lite" version of the print driver is free for non-commercial (home and academic) use. PrimoPDF: Proprietary: Yes: Virtual printer, for Microsoft .NET Framework and uses Ghostscript and RedMon.

5. Suggestion box - Wikipedia

   en.wikipedia.org/wiki/Suggestion_box

   cards found in some restaurants; solicitations to provide comments over the telephone, such as a voluntary survey at the end of a transaction with a call center, or even an invitation on a printed store receipt to call and complete a customer satisfaction survey (sometimes offered with a product discount); or the placement of feedback forms on ...

6. Survey methodology - Wikipedia

   en.wikipedia.org/wiki/Survey_methodology

   Survey methodology is "the study of survey methods". [1] As a field of applied statistics concentrating on human-research surveys, survey methodology studies the sampling of individual units from a population and associated techniques of survey data collection, such as questionnaire construction and methods for improving the number and accuracy of responses to surveys.

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   mail.aol.com/d?reason=invalid_cred

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