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If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
Open the email. Click Download all attachments as a zip file. - The file will be downloaded to your computer. Open the file on your computer. It will often be under "Downloads".
Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.
The AOL Desktop Gold Download Manager allows you to access a list of your downloaded files in one convenient location. Use the Download Manager to access and search downloads, sort downloads, web search similar items, and more. Open the Download Manager to access a download
6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Google Chrome: Downloaded files can be found in the bottom of the browser; Internet Explorer: Downloaded files can be found in the bottom of the browser; Firefox: Downloaded files will be saved to your Downloads folder. Open your Downloads folder by clicking the down arrow in the top navigation.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!