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The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals. Help Scout's primary product is a web-based SaaS (software as a service) help desk that complies with HIPAA regulations. [2] [1] [3]
SupportYourApp is a global company that outsources customer and technical support services for tech companies. [1] The company offers support in various languages for industries such as SaaS, fintech, e-commerce, cybersecurity, hardware, healthcare, and software development. [2] [3] [4]
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
8x8 Virtual Office VoIP Business Phone Service Now Supports HIPAA/HITECH Compliance With existing FISMA, CPNI and PCI-DSS compliance, 8x8 sets new standards for cloud VoIP security SAN JOSE, Calif ...
Health Insurance Portability and Accountability Act of 1996; Other short titles: Kassebaum–Kennedy Act, Kennedy–Kassebaum Act: Long title: An Act To amend the Internal Revenue Code of 1986 to improve portability and continuity of health insurance coverage in the group and individual markets, to combat waste, fraud, and abuse in health insurance and health care delivery, to promote the use ...
Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
SurveyMonkey Inc. (formerly Momentive Global Inc. from 2021 to 2023) is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.
[1] [2] The framework provides a way to comply with standards such as ISO/IEC 27000-series and HIPAA. [ 3 ] [ 4 ] Since the HITRUST CSF incorporates various security, privacy, and other regulatory requirements from existing frameworks and standards, some organizations utilize this framework to demonstrate their security and compliance in a ...
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