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Airline travelers are only owed refunds, hotel and meal vouchers in certain cancellation circumstances due to a patchwork of regulations and policies.
While searching for cheap flights online, you come across what seems like a great deal with a major airline. You book the flight — either through the website or by calling a customer support number.
Membership in this program is free, and members can earn miles in different ways (flying in carriers within Vietnam Airlines Group, SkyTeam carriers and carriers partnered with Vietnam Airlines based on distance and seating class, daily shopping with co-branded credit cards, using partners' services such as Booking.com or direct payments).
Why you usually can't get a refund for a broken airplane screen, but you can sometimes get other fees or tickets refunded.
In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply. Fare classes are complicated and vary from ...
Timatic, an abbreviation for Travel Information Manual Automatic, is used by airlines and their representatives (check-in agents, managers, etc.), airport staff, and travel agents to determine whether a passenger can be carried, as well as by airlines and travel agents to provide this information to travellers at the time of booking. This is ...
Airline booking ploys are used by travelers in commercial aviation to lower the price of flying by circumventing airlines' rules about how tickets may be used. They are generally a breach of the contract of carriage between the passenger and the airline, which airlines may try to enforce in various ways.
American Airlines filed suit against Skiplagged Inc., an online travel agency, over allegations that the agency deceives customers, though the airline does have the right and ability to cancel the ...