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The site has had a number of complaints both from customers [20] [21] and from other businesses claiming that the site is selling fake products. [19] [22] In 2013, founder and CEO Sandeep Agarwal was charged with insider trading and arrested in the US. [23] Agarwal subsequently pleaded guilty and entered a plea bargain on the charges. [24]
About 79% of India's e-commerce market was travel related in 2013. [11] According to Google India, there were 35 million online shoppers in India in 2014 Q1 and was expected to cross 100 million mark by end of year 2016. [12] CAGR vis-à-vis a global growth rate of 8–10%. Electronics and Apparel are the biggest categories in terms of sales.
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
State Commission can accept complaints from consumer if the value of goods or services is more than ₹1 crore but less than ₹10 crores ( earlier limit was between ₹20 lakh and ₹1 crore). [14] [8] [15] National Commission can accept complaints from consumer if the value of goods or services is more than 10 crores.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center; the process is called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business (B2B) online ...
Flipkart Private Limited is an Indian e-commerce company, headquartered in Bangalore, and incorporated in Singapore as a private limited company.The company initially focused on online book sales before expanding into other product categories such as consumer electronics, fashion, home essentials, groceries, and lifestyle products.
Next Retail India Ltd is a subsidiary of the Videocon Industries Ltd and engages in retailing consumer electronics in India. [3] It was founded in 2003 and currently has 600 showrooms across 25 states of India. It plans to open 400 new showrooms to increase its size to 1,000 odd retail stores by the end of the fiscal year 2010–11.
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