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There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]
Liz Fosslien is an American author, illustrator, and expert in workplace culture and emotions. She is the co-author of the books No Hard Feelings: The Secret Power of Embracing Emotions at Work and Big Feelings: How to Be Okay When Things Are Not Okay, both of which explore the intersection of emotions and professional life.
Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]
The sociologist Arlie Hochschild provided the first definition of emotional labor, which is displaying certain emotions to meet the requirements of a job. [1] The related term emotion work (also called "emotion management") refers to displaying certain emotions for personal purposes, such as within the private sphere of one's home or ...
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.High emotional intelligence includes emotional recognition of emotions of the self and others, using emotional information to guide thinking and behavior, discerning between and labeling of different feelings, and adjusting emotions to adapt to environments.
Bounded emotionality is a communications studies approach to dealing with emotional control in the workplace. [1] Emotional control simply refers to how employers and employees handle the range of emotions that naturally occur in the workplace. These emotions can occur because of work, or they can be brought into work from an employee's home life.
Read our interview with Charity (coming 2/3) Age: 34 ... Current Residence: St. Petersburg, FL Occupation: Flight Attendant 3 Words to Describe You ... The ability to shut off your emotions in ...
The higher levels of emotional competence, on the other hand, comprise four branches: [2] Perceive emotions in oneself and others accurately; Use emotions to facilitate thinking; Understand emotions, emotional language, and the signals conveyed by emotions; Manage emotions so as to attain specific goals