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Telus Corporation (also shortened and referred to as Telus Corp.) is a Canadian publicly traded holding company and conglomerate, headquartered in Vancouver, British Columbia, which is the parent company of several subsidiaries: Telus Communications Inc. offers telephony, television, data and Internet services; Telus Mobility, offers wireless services; Telus Health operates companies that ...
Telus Mobility (normally typeset as TELUS Mobility) is a Canadian wireless network operator and a division of Telus Communications which sells wireless services in Canada on its network. It operates 5G+, 5G, LTE, HSPA+, and LPWA on its network. [1] Telus Mobility is the second-largest wireless carrier in Canada, with 10.6 million subscribers as ...
Number of employees. 106,400 (2024) Parent: ... and LTE-based mobile phone networks. Telus is the incumbent local exchange carrier in British Columbia and Alberta.
Telus Digital (stylized TELUS Digital) is the operating name of Telus International (Cda) Inc., a Canadian technology company. Clients include corporations in technology, games, communications and media, e-commerce, financial services, banking, credit cards, fintech, travel & hospitality, healthcare, and automotive industries.
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
As of March 2021, there are over 33 million wireless subscriptions in Canada. [1] Approximately 90% of Canadian mobile phone users subscribe to one of the four largest national telecommunication companies (Rogers Wireless, Telus Mobility, Bell Mobility and Freedom Mobile) or one of their subsidiary brands.
Furthermore, in the emerging world of Customer Success, retention is a major objective. [2] Customer retention has a direct impact on profitability. Research by John Fleming and Jim Asplund indicates that engaged customers generate 1.7 times more revenue than normal customers while having engaged employees and engaged customers return a revenue ...
Telus acquired Edmonton Telephones Corporation (Ed Tel) from the city of Edmonton in 1995; Ed Tel had been created only five years earlier from a reorganization of a department of the city. In 1996, the AGT and Ed Tel brands were retired in favour of the Telus name. Telus merged with BC Tel in 1999 to form the present-day Telus Corporation. [2] [3]