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  2. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    "If the question is simple and the customer calls to get the answer from a live agent, the agent should take a minute or two to show/teach the customer how to use the self-service chatbot for the ...

  3. Group chat dynamics for tweens and teens can be toxic ... - AOL

    www.aol.com/lifestyle/group-chat-dynamics-tweens...

    The kids are often in at least five different group chats at once, she says, which “become a vehicle for bullying when certain individuals in the chat start to kick various girls out of the ...

  4. Instant messaging - Wikipedia

    en.wikipedia.org/wiki/Instant_messaging

    Yahoo! Messenger, for example, introduced these where users could play a game and viewed by friends in real-time. [15] MSN Messenger featured a number of playable games within the interface. Facebook's Messenger has had a built-in option to play games with people in a chat, including games like Tetris and Blackjack. [16]

  5. Online chat - Wikipedia

    en.wikipedia.org/wiki/Online_chat

    Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service. Online chat in a narrower sense is any kind of communication over the Internet that offers a real-time transmission of text messages from sender ...

  6. Computer-mediated communication - Wikipedia

    en.wikipedia.org/wiki/Computer-mediated...

    Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. [1] While the term has traditionally referred to those communications that occur via computer-mediated formats (e.g., instant messaging, email, chat rooms, online forums, social network services), it has also been applied to other forms of text-based ...

  7. Phone etiquette 101: When it’s rude to be on speaker — and ...

    www.aol.com/news/phone-etiquette-101-rude...

    Never continue a call while you’re at the cash register. Give the clerk your undivided attention. If taking a call is absolutely necessary or if it’s an emergency, it’s OK to ask to take the ...

  8. Messenger Kids - Wikipedia

    en.wikipedia.org/wiki/Messenger_Kids

    The absence of in-app purchases and advertisements, coupled with a commitment to refraining from data collection for advertising purposes, distinguishes Messenger Kids. Importantly, children's accounts remain non-searchable on Facebook, and the platform does not automatically transition a child's account into a full-fledged Facebook account ...

  9. AOL Live Support Plus - AOL Help

    help.aol.com/products/live-support-plus

    Call live aol support at. 1-800-358-4860. ... Get 24x7 AOL Live expert help for all your AOL needs - from email to login, technical questions, mobile email, and more ...