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Hey guys, I recently made the switch from XBOX to PC, never have used PC to play any games like Apex Legends etc. Yesterday my account got banned so I sent an email to support and I got a reply back today stating that my account had been hacked and I needed to contact live support to start a chat. ...
For instructions on how to use the EA Help services, please refer to How to use EA Help. Log in with your Origin account and choose a "Product", "Category" and "Platform" to see all available contact options. If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support ...
However, our support team is ready to assist you with this matter. We will need to complete additional account verification to change your old email. Even if you're unable to access your account or email, you can still submit your case on our website. You can refer to this article for guidance. View in thread. #2.
Options. darkshiv. ★★★ Newbie. I'm trying to recover my account, and they said I had to give them info to confirm it's really me. Apparently I can only do that thru live chat or on the phone. I cannot find anywhere where it says EA Live Chat OR their support phone number. 968 people had this problem. 161. + XP.
If you have a problem with your account. On the EA Help homepage, select Account support. Choose the option you need help with. Alternatively, if you are already navigating the EA Help Support portal (https://help.ea.com), you can select " EA Account " and explore the Help Options available there. If you have a problem with a game or product.
What's EA Play? New name, new look, same great benefits: EA Access and Origin Access are now EA Play. Get more info on the change here.
It was broken, not letting me pick anything. Not picking anything does not allow you to start a chat, so it's completely for nothing. EA life chat support is probably the only way I can get help with the issue I am facing. Many faced the same issue and nearly all say the same, that being contacting live support. Which I cannot even do.
Talk to our advisors on the phone 8:00 a.m. to 11:00 p.m. UTC, Monday - Saturday, or on chat 24 hours a day, seven days a week. Choose Get a call to ask that an Advisor call you about your issue. We’ll give you an estimated wait time for your call back.
5. Depending on your geographical location and the time of day, you may see the Live Chat option, directly under that you'll see the Email me button. Please be aware that Live Chat is available for Club Pogo members only.
The chat representatives do not understand the importace of customer service. They do not care about the ones who spend money on the game and buy perks. They do not care about the guys who spend countless hours on the game to get better or to even compete. Instead of assigning people in different countries jobs to help thier fellow country men ...