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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

3. Customer data platform - Wikipedia

   en.wikipedia.org/wiki/Customer_data_platform

   Customer data platform. A customer data platform (CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems. Data is pulled from multiple sources, cleaned and combined to create a single customer profile. This structured data is then made available to other marketing systems. [1]

4. Customer data management - Wikipedia

   en.wikipedia.org/wiki/Customer_data_management

   Customer data management. Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM includes a range of software or cloud computing applications designed to give large organizations rapid and efficient access to customer data.

5. Database marketing - Wikipedia

   en.wikipedia.org/wiki/Database_marketing

   Database marketing. Database marketing is a form of direct marketing that uses databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes. The method of communication can be any addressable medium, as in direct marketing .

6. Toyota has a data dilemma after hackers leak 240GB of ... - AOL

   www.aol.com/news/toyota-data-dilemma-hackers...

   The hacker specifically claimed to have access to everything: contacts, financial data, customer info, schemes, employee details, photos, databases, network infrastructure, emails and "a lot of ...

7. Siebel Systems - Wikipedia

   en.wikipedia.org/wiki/Siebel_Systems

   Siebel Systems, Inc. (/ ˈsiːbəl /) was an American software company principally engaged in the design, development, marketing, and support of customer relationship management (CRM) applications—notably Siebel CRM. The company was founded by Thomas Siebel and Patricia House in 1993. At first known mainly for its sales force automation ...

8. Operational database - Wikipedia

   en.wikipedia.org/wiki/Operational_database

   Operational database. Operational database management systems (also referred to as OLTP databases or online transaction processing databases), are used to update data in real-time. These types of databases allow users to do more than simply view archived data. Operational databases allow you to modify that data (add, change or delete data ...

9. Cloud database - Wikipedia

   en.wikipedia.org/wiki/Cloud_database

   A cloud database is a database that typically runs on a cloud computing platform and access to the database is provided as-a-service. There are two common deployment models: users can run databases on the cloud independently, using a virtual machine image, or they can purchase access to a database service, maintained by a cloud database ...