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Metro was established in 1994 as General Wireless, Inc., by Roger Linquist and Malcolm Lorang. [4] PCS referred to the industry term, Personal Communications Service. Its service was first launched in 2002. [5] [6] As of February 2005, MetroPCS had about 1.5 million subscribers in the country. [7]
Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
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The results combine data from customer service, voice quality, text messaging services, and data speeds. [187] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [188]
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Most problems will necessitate a visit to a MetroPCS corporate store, for which MetroPCS charges an additional fee (for instance bill payment is free online if you do not request a bill, but a copy of a bill costs two dollars, and paying the bill at the corporate store incurs a three dollar fee).
In ITU Region 2, PCS are provided in the '1900 MHz' band (specifically 1850–1995 MHz). [5] This frequency band was designated by the United States Federal Communications Commission (FCC) and Industry Canada to be used for new wireless services to alleviate capacity caps inherent in the original Advanced Mobile Phone System (AMPS) and Digital AMPS (D-AMPS) cellular networks in the '850 MHz ...