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  2. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  3. Monster.com - Wikipedia

    en.wikipedia.org/wiki/Monster.com

    In the early 1990s, Jeff Taylor, the owner of human resources company Adion, contracted Net Daemons Associates to develop a facility whereby job seekers could search a job database with a web browser. The site went live in April 1994 as Monsterboard.com. It was populated with job descriptions from the newspaper segment of Adion's business.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  5. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  6. The pros and cons of being a small business owner - AOL

    www.aol.com/finance/pros-cons-being-small...

    A business owner might start a business because they have a business idea and may have observed a gap in the market. They may also want to go into business for themselves because they have ...

  7. Independent contracting in the United States - Wikipedia

    en.wikipedia.org/wiki/Independent_contracting_in...

    The distinction between independent contractor and employee is an important one in the United States, as the costs for business owners to maintain employees are significantly higher than the costs associated with hiring independent contractors, due to federal and state requirements for employers to pay FICA (Social Security and Medicare taxes) and unemployment taxes on received income for ...

  8. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels ...

  9. Owner-operator - Wikipedia

    en.wikipedia.org/wiki/Owner-operator

    An owner-operator is a small business or microbusiness owner who also runs the day-to-day operations of the company. Owner-operators are found in many business models and franchising companies in many different industries like restaurant chains , health care , logistics , maintenance, repair, and operations .

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