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2. 81 Times Customer Support Chats Were Completely Useless - AOL

   www.aol.com/lifestyle/81-times-customer-support...

   Bored Panda has compiled a list of the most ridiculous times customer service chatbots or humans had one job to do, ... No Response From Agent In Over Two Hours. ... #31 Was In Customer Support ...

3. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Into the 2020s, the emergence of artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. [4] [5] [6]

4. ChatGPT - Wikipedia

   en.wikipedia.org/wiki/ChatGPT

   ChatGPT is a generative artificial intelligence chatbot [2] [3] developed by OpenAI and launched in 2022. It is currently based on the GPT-4o large language model (LLM). ChatGPT can generate human-like conversational responses and enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. [4]

5. Applications of artificial intelligence - Wikipedia

   en.wikipedia.org/wiki/Applications_of_artificial...

   Amazon uses a chatbot for customer service that can perform tasks like checking the status of an order, cancelling orders, offering refunds and connecting the customer with a human representative. [216] Generative AI (GenAI), such as ChatGPT, is increasingly used in business to automate tasks and enhance decision-making. [217]

6. Artificial intelligence - Wikipedia

   en.wikipedia.org/wiki/Artificial_intelligence

   Artificial intelligence (AI), in its broadest sense, is intelligence exhibited by machines, particularly computer systems.It is a field of research in computer science that develops and studies methods and software that enable machines to perceive their environment and use learning and intelligence to take actions that maximize their chances of achieving defined goals. [1]

7. Palantir Technologies - Wikipedia

   en.wikipedia.org/wiki/Palantir_Technologies

   Palantir Technologies Inc. is an American publicly traded company that specializes in software platforms [3] for big data analytics.Headquartered in Denver, Colorado, it was founded by Peter Thiel, [4] Stephen Cohen, Joe Lonsdale, [5] and Alex Karp in 2003.