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The Customer Service course is designed to prepare a student with the basic office experience or training needed to perform the job duties of a customer service representative. Training includes intermediate keyboarding, introduction and intermediate use of databases, customer service techniques, and communication methods.
Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
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Under the training component of the contract, MAXIMUS will offer curriculum development and training for approximately 850 service center staff, and provide train-the-trainer services for other ...
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