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  2. Why do I get a dark gray screen when trying to sign in to ...

    help.aol.com/articles/why-do-i-get-a-dark-gray...

    2. When you get the pop-up notification asking would you be willing to accept all Facebook notifications, click "No." That should do the trick. Close the browser and re-launch AOL Shield Pro. Now you should be able to sign in to Facebook.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  4. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info. • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity

  5. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  6. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  7. Overview of the updated AOL app experience for iOS

    help.aol.com/articles/overview-of-the-updated...

    Tap Mail Notifications. Tap to enable or disable notifications for All messages & features or Just the message categories I choose - tap the toggles to enable the types of notifications you'd like to receive. Enable Breaking News notifications. Tap the profile icon in the upper left. Tap Manage Notifications. Tap the Toggle icon to enable ...

  8. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed. • Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window. • Rich Text/HTML Create a signature and enable Rich Text/HTML editing to use your preferred font ...

  9. Select and enable a New Mail notification in AOL Mail

    help.aol.com/articles/select-and-enable-a-new...

    2. Click Notifications. 3. Under "New Mail," select your notification option: • Play a sound when new mail arrives - Default sound. • Play "You've Got Mail" when new mail arrives - Customize it with a celebrity voice. 4. Click Back to Inbox when done.