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The two-factor theory (also known as Herzberg's motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace that cause job satisfaction while a separate set of factors cause dissatisfaction, all of which act independently of each other. It was developed by psychologist Frederick Herzberg. [1]
Herzberg's theory challenged the assumption that "dissatisfaction was a result of an absence of factors giving rise to satisfaction". [7] Motivational factors will not necessarily lower motivation, but can be responsible for increasing motivation. These factors could involve job recognition, potential for promotion or even the work in itself. [6]
Herzberg's motivation-hygiene theory: motivation hygiene Reform or fail Quasi-Indenture: Perfect Paycheck c. 1996 Tony Alessandra Personality Styles Indirect/Direct Open/Guarded Thinker Director Socializer Relater c. 2001 Linda V. Berens' four Interaction Styles: Initiating-Responding Informing-Directing Chart the Course In Charge Get Things Going
Frederick Herzberg, an American psychologist, originally developed the concept of 'job enrichment' in 1968, in an article that he published on pioneering studies at AT&T. [1] The concept stemmed from Herzberg's motivator-hygiene theory , which is based on the premise that job attitude is a construct of two independent factors, namely job ...
Frederick Herzberg's two-factor theory (also known as motivator-hygiene theory) attempts to explain satisfaction and motivation in the workplace. [27] This theory states that satisfaction and dissatisfaction are driven by different factors – motivation and hygiene factors, respectively.
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