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If you're asked to provide a screenshot when contacting AOL about an issue, you can use these steps for the most common operating systems. If you're using a different device, contact the manufacturer of the device for specific steps. • Capture a screenshot on iOS • Capture a screenshot on Windows • Capture a screenshot on Mac OS X
If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Macintosh does not use a print screen key; instead, key combinations are used that start with ⌘ Cmd+⇧ Shift. These key combinations are used to provide more functionality including the ability to select screen objects. ⌘ Cmd+⇧ Shift+3 captures the whole screen, while ⌘ Cmd+⇧ Shift+4 allows for part of the screen to be selected.
Windows 2000 used its built-in kernel mode font, Windows XP, Vista, and 7 use the Lucida Console font, and Windows 8 and Windows Server 2012 used the Segoe UI font. BSoDs on Windows 8 and Windows Server 2012 are rendered in higher resolutions than previous versions of Windows, where it uses the highest screen resolution available on UEFI machines.
In Windows XP, this is disabled by opening the Display Properties menu, clicking on the "Settings" tab, clicking, "Advanced", "Troubleshoot", and moving the Hardware Acceleration Slider to "None." Free software media players may also use the overlay but often have a setting to avoid it or have dedicated screenshot functions.
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