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Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.
A subset of information management software that emphasizes an approach to build knowledge out of information that is managed or contained is often called knowledge management software. KM software in most cases provides a means for individuals, small groups or mid-sized businesses to innovate, build new knowledge in the group, and/or improve ...
Work on knowledge transfer applies to knowledge retention and contributes to many of the applications listed below, including the practices of building learning organizations, implementing knowledge management systems, and its context for inter organizational learning and the diffusion of innovations. [4]
Knowledge processes (preserving, sharing, integration) are performed by professional groups, as part of a knowledge management program. Knowledge processes have evolved in concert with general-purpose technologies, such as the printing press, mail delivery, the telegraph, telephone networks, and the Internet. [26]
Decision Making processes are strongly correlated to the level of available knowledge regarding the environment, the decision is based on. [21] Successfully using knowledge management supporting tools improves overall project performance and is an essential method for organizations with project-related work styles. [22]
Knowledge work is one of the forms in knowledge-intensive services. One of the most valuable assets of a 21st-century institution is its knowledge workers and their productivity. [9] Knowledge workers can be defined as workers, who create knowledge or use knowledge as their main resource.
The concept of organizational memory includes the ideas of components knowledge acquisition, knowledge processing or maintenance, and knowledge usage like search and retrieval. [1] Falling under the wider disciplinary umbrella of knowledge management , it has two repositories: an organization's archives , including its electronic data bases ...
In the 1970s Peter Drucker (1974) may have been the first to describe knowledge workers and knowledge work.. Knowledge is created and used by people. Strassman (1985) described the transformation of work in the electronic age from the standpoint of education and training for managers and employees, human aspects of the working environment, and issues of morale, motivation, privacy, and ...
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