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Contactless dining systems can convert paper menus into QR code menus and also manage waitlists, as well as provide other services to restaurants. [citation needed] By speeding up the payment process, contactless payments allows for shorter meal durations and additional guests to be seated during busy periods. [17]
A digital menu is a fully integrated food menu where the front-end is presented online as a web application, but as well as facilitating orders it is also linked to the kitchen or other production facility. A digital menu can generate a variety of reports and is connected with the finance/point of sale system.
Olo is a New York City-based B2B SaaS company that develops digital ordering and delivery programs for restaurants. The company’s platform allows customers to place restaurant orders from multiple origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants.
Digital kiosks are taking over restaurant spaces across the country. A whopping 44% of restaurant brands surveyed by retail tech company Qu anticipated adding self-serve kiosks to stores in 2024.
In February 2023, it was announced Toast had acquired the Costa Mesa-headquartered producer of digital display solutions and drive-thru technology for quick-service restaurants (QSRs), Delphi Display Systems. [11] Toast headquarters were located at Landmark Center from 2015 until June 2023. [12]
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