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2. Artificial intelligence in customer experience - Wikipedia

   en.wikipedia.org/wiki/Artificial_intelligence_in...

   The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service (CCaaS) has become a core solution of the CX (customer experience) industry, with the CCaaS market size expected to reach $17.19 Billion by ...

3. List of chatbots - Wikipedia

   en.wikipedia.org/wiki/List_of_chatbots

   A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

4. Chatbot - Wikipedia

   en.wikipedia.org/wiki/Chatbot

   A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

5. Your 'friendly AI assistant' has arrived to your search bar ...

   www.aol.com/friendly-ai-assistant-arrived-search...

   A self-proclaimed "friendly AI assistant with a passion for helping others," Meta AI is among dozens of chatbots that have surfaced since OpenAI's ChatGPT launched in late 2022 and disrupted the ...

6. Musk's xAI offers free access to Grok-2 AI chatbot - AOL

   www.aol.com/news/musks-xai-offers-free-access...

   (Reuters) - Elon Musk's artificial intelligence startup, xAI, said on Saturday that its new version of the Grok-2 chatbot will be available for free to all users of the social media platform X.

7. Exclusive: Lorikeet, an AI customer service platform, comes ...

   www.aol.com/finance/exclusive-lorikeet-ai...

   But an AI customer service agent startup emerging from stealth today is betting they’ll be impossible to miss—and like the bird, the company’s called Lorikeet.