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A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
Pandorabots, Inc. is an artificial intelligence company that runs a web service for building and deploying chatbots. [1] Pandorabots implements and supports development of the Artificial Intelligence Markup Language [2] and makes portions of its code accessible for free.
Chatbots used by internet retailers and service providers to service customer requests for information. Also used by companies to service employee requests for information from internal databases; Presentation layer automation software, increasingly used by business process outsourcers to displace human labor
A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
Also, companies in various industries often incorporate some kind of virtual assistant technology into their customer service or support. [3] Into the 2020s, the emergence of artificial intelligence based chatbots, such as ChatGPT, has brought increased capability and interest to the field of virtual assistant products and services. [4] [5] [6]
Eugenia Kuyda, Russian-born journalist, [3] established Replika while working at Luka, a tech company she had co-founded at the startup accelerator Y Combinator around 2012. [4] [5] Luka's primary product was a chatbot that made restaurant recommendations. [4]
Nadine (social robot) is built with a classic perception – processing/decision – interaction layer framework. The design of Nadine platform with objectives of maintaining human-like natural conduct even in complex situation, be generic to handle any kind of data and place of operation, multi-lingual support etc.
Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.
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related to: chatbots used by companies in singapore