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2. Omnichannel - Wikipedia

   en.wikipedia.org/wiki/Omnichannel

   In omnichannel retailing, one main backend handles all the customer data whether on the Web, mobile or a brick and mortar store. [ 19 ] Customers tend to be looking for information in the physical store and at the same time they are getting additional information from their mobile devices about offers and possibly better prices.

3. Kana Software - Wikipedia

   en.wikipedia.org/wiki/Kana_Software

   In 2013, KANA announced the KANA Enterprise product which the company marketed as "a unified platform supporting both agent-based and customer self-service scenarios". [ 20 ] [ 21 ] In 2014, Verint acquired the operating assets of KANA for $514 million.

4. CSG International - Wikipedia

   en.wikipedia.org/wiki/CSG_International

   CSG provides software and services for managing customer data, analyzing that data, billing, and customer service. For example, customer service representatives may use CSG systems to look up a consumer's records and add a new service, or business analysts may mine customer data for trends. [11] According to the company's website, its primary ...

5. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Pegasystems - Wikipedia

   en.wikipedia.org/wiki/Pegasystems

   In January 2021, the company announced it had acquired Qurious.io, which provides a cloud service that analyzes voice calls in real time to support customer service representatives. [21] In June 2021, Pegasystems became the official supplier of the Ryder Cup. [22] The company also sponsored pro golfers Marc Leishman and Mel Reid. [22]

7. Marketing channel - Wikipedia

   en.wikipedia.org/wiki/Marketing_channel

   Omnichannel marketing; Crosschannel marketing; These approaches can be differentiated by: Where they take place (on which channels) The differentiation of customer data which are used and how campaigns will be set up; The marketing approach; The main goal

8. China state media warn Trump against mutually destructive ...

   www.aol.com/news/china-state-media-dismiss...

   BEIJING (Reuters) -China's state media warned U.S. President-elect Donald Trump his pledge to slap additional tariffs on Chinese goods over fentanyl flows could drag the world's top two economies ...

9. Virginia attorney general expects 'a lot more common sense ...

   www.aol.com/virginia-attorney-general-expects...

   Republican Virginia Attorney General Jason Miyares said he anticipates "a lot more common sense to come out of Washington" with a Trump presidency ahead.