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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
HTTP 403 is an HTTP status code meaning access to the requested resource is forbidden. The server understood the request, but will not fulfill it, if it was correct. The server understood the request, but will not fulfill it, if it was correct.
Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
View my plan Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.