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Octopus Energy Group is a ... In March 2021 the Financial Times listed Octopus at number 23 on their ... Octopus rose 12 places on the UK Customer Service Index to ...
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In 2006, Ofgem required the industry to set up and fund the Energy Supply Ombudsman in response to concerns over the handling of customer complaints. [19] Ofgem's Energy Supply Probe, published in 2008 after increases in world fuel prices led to the doubling of the energy bill for a typical household, found that the market was still dominated ...
Octopus Energy was established in 2015 as a retail electricity and gas supplier in the UK, and by December 2019, had over 1.35 million domestic and business customers. . Under the Octopus Energy Group brand, it has expanded into energy for business and energy services, and licences its customer handling software to other energy supp
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Octopus Energy customers will be able to use “buy now, pay later” to fund and install solar panels as part of a new deal with digital lender Zopa Bank. ... Octopus charges about £9,200 for ...