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  2. Gate agent - Wikipedia

    en.wikipedia.org/wiki/Gate_agent

    [citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties.

  3. Airline reservations system - Wikipedia

    en.wikipedia.org/wiki/Airline_reservations_system

    Since airline reservation systems are business critical applications, and they are functionally quite complex, the operation of an in-house airline reservation system is relatively expensive. Prior to deregulation [clarification needed], airlines owned their own reservation systems with travel agents subscribing to them. Today, the GDS are run ...

  4. General sales agent - Wikipedia

    en.wikipedia.org/wiki/General_sales_agent

    A general sales agent is a sales agent for an airline company who is authorized to sell travel tickets and assist the public with travel-related needs. [1] [2] [3]Its duties also include performing tasks that aid in the company's achievement of its sales objectives.

  5. Sabre (travel reservation system) - Wikipedia

    en.wikipedia.org/wiki/Sabre_(travel_reservation...

    Sabre Global Distribution System, owned by Sabre Corporation, [1] is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators.

  6. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    It allowed agents and airlines to communicate via a common distribution language and network, handling 97% of UK airline business trade bookings by 1987. The system went on to be replicated by Videcom in other areas of the world including the Middle East (DMARS), New Zealand, Kuwait (KMARS), Ireland, Caribbean, United States and Hong Kong.

  7. Airport check-in - Wikipedia

    en.wikipedia.org/wiki/Airport_check-in

    At the time of check-in, one of the agent's primary duties is to check for valid documents. This includes tickets, passports, visas, letters of consent, and in some cases, passengers' address and contact details to comply with immigration requirements. Some airlines may ask passengers to present the original credit card used for payment.

  8. 8 things airline gate agents won’t tell you - AOL

    www.aol.com/lifestyle/8-things-airline-gate...

    A travel agent revealed how you can get a major upgrade on your seat by just doing one thing. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800 ...

  9. Passenger name record - Wikipedia

    en.wikipedia.org/wiki/Passenger_name_record

    VRs are comments made by the airline, typically generated automatically once the booking or request is completed. These will normally include the airline's own record locator, replies to special requests, and advice on ticketing time limits. While normally sent by the airlines to an agent, it is also possible for an agent to send a VR to an ...

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