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Abusive or offensive conduct on AOL. We want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken.
• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
Review your AOL Mail settings. Hackers may change the settings in your AOL Mail account to disrupt your inbox or get copies of your emails. Access your mail settings and make sure none of your info or preferences were changed without your knowledge. Things to look for include: • Email filters • Display name • Email signature • Blocked ...
AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.
If you encounter user-generated content that you find objectionable, and if the tools are not sufficient to address the user who you believe is violating the community guidelines, you can alert us by clicking the Report Spam or Notify AOL button. We will review your report. If a user violates the Community Guidelines, We will issue written ...
While this feature is used legitimately by AOL Mail customers every day, they are often also exploited by scammers wanting to cause you harm. In addition, we'll alert you if we believe the email you've received is suspected to be spam or a phishing attempt.
Contact your bank or credit card company if you paid a scammer to report a fraudulent charge. If you sent cash by mail, contact the U.S. Postal Inspection Service and ask them to intercept the ...
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