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  2. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  3. Form (document) - Wikipedia

    en.wikipedia.org/wiki/Form_(document)

    Form (document) A form is a document which contains blank spaces (also named fields or placeholders) in which one can write or select an option. Forms can be distributed to several signatories at once, or made available on demand. Before being filled out, each copy of a form is usually identical, except, possibly, for a serial number.

  4. List of oldest documents - Wikipedia

    en.wikipedia.org/wiki/List_of_oldest_documents

    The following is a list of the world's oldest surviving physical documents. Each entry is the most ancient of each language or civilization. For example, the Narmer Palette may be the most ancient from Egypt, but there are many other surviving written documents from Egypt later than the Narmer Palette but still more ancient than the Missal of Silos.

  5. Delta customers lost time, money. How to file claims, complaints.

    www.aol.com/delta-customers-lost-time-money...

    File a complaint and a claim: Murray recommends that people file a complaint with Delta as well as filing for reimbursement. See the Help Center on Delta.com to file complaints. See the Help ...

  6. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints

  7. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality. Cost of poor quality ( COPQ) or poor quality costs ( PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Cost. [ 1] COPQ is a refinement of the concept of quality costs.

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