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Ambulance responses in the UK are as follows. Some ambulance services allow driver discretion for Category 3/4 calls; this may be dependent on the type of call or how long it has been waiting for a response for. 999 calls to the ambulance service are triaged using either the NHS Pathways system or the Medical Priority Dispatch System.
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Non-emergency police – 101; Power outages – 105; [86] [87] Non-emergency health issues – 111; COVID-19 testing helpline – 119; gas leaks – 0800 111 999. [ 88 ] SMS messages can be sent to 999 after registration by sending a text message with the word 'Register' to 999 .
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The 999 phone charging myth is an urban legend that claims that if a mobile phone has low battery, then dialling 999 (or any regional emergency telephone number) charges the phone so it has more power. This was confirmed as untrue by several British police forces who publicly cited the dangers of making such calls.
Measures had previously been put in place after it was found that in the year ending June 2023, the force had answered only 59.2% of 999 calls within 10 seconds, far lower than the 90% target.
The first emergency number system to be deployed anywhere in the world was in London on 30 June 1937 [2] [3] using the number 999, and this was later extended to cover the entire country. [2] When 999 was dialed, a buzzer sounded and a red light flashed in the exchange to attract an operator's attention.
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