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First, if you're in search of missing emails, you'll want to sift through the most recent ones in your spam folder. You can also use the search bar to hunt by keyword or sender (type in "spam ...
Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Check your other folders. The first thing place to check if you're missing mail is to check your other folders. If you find missing messages in these folders it's likely they were either mistakenly marked as spam or filtered. Should this happen, check your filters and spam settings to make sure they're what you expect them to be.
My sent folder contains emails I didn't send If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked .
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Open the Spam folder. Select the email. Click Restore to Inbox or Not Spam; Click Ok on the top toolbar to move the message into your inbox. Future messages from this sender will be delivered to the inbox.
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