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The CrowdStrike software did not provide a way for subscribers to delay the installation of its content files. [19] Computers running macOS and Linux were unaffected, as the problematic content file was only for Windows, [20] but similar problems had affected Linux distributions of CrowdStrike software in April 2024. [21] [22]
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A global software outage Friday brought many computer systems across business, healthcare, technology and government sectors to a screeching halt in under 12 hours.
CrowdStrike's own post-incident investigation identified several errors that led to the release of a fault update to the "Crowdstrike Sensor Detection Engine": [13] [non-primary source needed] The channel files were validated using Regex patterns with wildcards and loaded into an array instead of using a parser for this purpose.
In August 2024, passengers left stranded and refused refunds by Delta filed suit seeking class action status. [39] The lawsuit alleged that "Delta’s failure to recover from the CrowdStrike outage left passengers stranded in airports across the country and the world and, in many cases, thousands of miles from home" with "disastrous" impact.
CrowdStrike immediately took action, issuing a fix to the problem in about an hour, and in the weeks that followed put into place measures to prevent a similar event from happening again.
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On June 4, CrowdStrike laid a lot of concerns to rest by reporting results for its first quarter of fiscal year 2025, ended April 30, 2024. Management had guided for revenue of $906 million, at best.