Search results
Results from the WOW.Com Content Network
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised. Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts.
• Apps connected to your account - Apps you've given permission to access your info. • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers.
Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity
If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.