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Under U.S. Department of Transportation regulations, airlines must compensate passengers if their baggage is lost, delayed or damaged. Airlines are responsible for negotiating a compensation fee ...
The number of flight delays has increased as staff has been cut back as a result of the financial woes following the September 11 attacks. [7] Some of the causes of flight delays or cancellation include: Airline glitches. The top cause of flight delays, according to a USA Today analysis. [7] Congestion in air traffic [7]
Previously, every airline had its own system, which made the sharing and aggregation of flight delay information difficult. IATA standardised the flight delay reporting format by using codes that attribute cause and responsibility for the delay; this supports aviation administration and logistics and helps to define any penalties arising.
Baggage claim area at the Baltimore-Washington International Thurgood Marshall Airport in 2002. The baggage carousels shown have since been replaced with more modern two-level units. Baggage carousel. In airport terminals, a baggage reclaim area is an area where arriving passengers claim checked-in baggage after disembarking from an airline ...
Passengers are also entitled to compensation if they are delayed on the ground upon arrival, with a $50 credit for a delay of one to two hours, a $125 credit for a delay of two to three hours and ...
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Some airlines, however, would still require passengers to proceed to a check-in counter at the airport, regardless of preferred check-in method, for document verification (e.g., to travel to countries where a visa is required, or to ensure the credit card used to purchase is genuine and/or matches the identity of the person who made the purchase).
Your rights as an airline passenger are minimal, but you do have some. If an airline cancels your flight, regardless of reason, here’s what you’re entitled to.