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Ofcom has assessed 770,000 complaints and 156,000 cases. Of the 3,286 investigations it launched, around two-thirds (2,166) were found to be in breach.
On 1 July 2015, Ofcom made a number of changes to the way phone calls to UK service numbers would be charged. Under the new legislation, which was promoted by an information campaign entitled UK Calling, [32] call charges must be clearly stated on all materials that advertise a service number. The changes came after research found that callers ...
Super-complaints could help Ofcom stay on top of new harmful and emerging online trends as they appear, the Government said, noting that super-complaints or similar processes already exist in ...
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A number of key PSA staff have already been embedded within Ofcom for some time in preparation for this. [15] The PSA Code of Practice will be replaced by Ofcom's Regulation of Premium Rate Services Order 2024 [16] on that date, using the powers granted by Section 122 of the Communications Act 2003. [6]
On 18 February 2007, the Mail on Sunday reported that it had received leaked emails regarding the television programme Richard & Judy, which was broadcast nightly.In each programme, a competition named You Say We Pay ran, in which viewers were invited to call a premium-rate phone number for the chance of being randomly selected to play a game with the presenters.
ITV presenter Hammond, 48, was hit with multiple Ofcom complaints following the episode which aired on Friday 12 January – the same day her phone went off live on-air, distracting her co-host ...
After generating a total of 960 complaints to Ofcom and 800 to Channel 4, the broadcasting watchdog announced on 25 February that it would investigate the programme, an inquiry described by The Guardian as "Ofcom's most high-profile investigation into a TV programme since it cleared Channel 4 of unfair racial stereotyping in Big Fat Gypsy ...